Terms of service

These terms apply to our website - www.tusksandtines.com

Please read these terms carefully. If you do not agree with these terms of service please do not participate in any purchases from this website.

PRICING AND PAYMENT

We accept payment by Shopify Pay and Paypal. The list of credit cards which are accepted are listed at the bottom of each page. Credit card payments are made safe using security provided by Shopify. If you would like to pay cash upon pickup please check this shipping option once in Checkout - available in the NZ shipping option - free shipping. By clicking this option you are legally obliged to pay for the order upon pickup, a receipt will be sent via Shopify once payment has been made. 

Tusks & Tines is a NZ owned brand and the name Tusks & Tines will appear on the card holders statements when payment has been confirmed. The currency used via the website is NZD. Overseas payments will be charged to your credit card by your provider at their prevailing exchange rate on the day your credit card is charged.

ONLINE ORDERING PROCESS

Once you have completed your order and payment has be received, your order will be organised and dispatched via courier which includes tracking. An email will be sent to you once payment has been received with our order details.Full payment must be received before your order can be dispatched,

AVAILABILITY

All items are subject to availability. We will make contact with you as soon as possible if we are unable to complete your order. In the unlikely event that we can not fulfill your order we will make contact with you to discuss other options which may include cancelling the order and refunding your money.

CONSUMER GUARANTEES ACT 1993

The Consumer Guarantees Act outlines the minimum standard of clothing sold by Tusks & Tines. In the unlikely event that the clothing you have received is damaged, deficient or faulty, Tusks & Tines have an obligation to repair, replace of refund.

FAIR TRADING ACT 1986

The fair Trading Act 1986 was created to protect the customer from being misled. This applies to all aspects of the sales of goods e.g. pricing, where the product was made, where the product is from, ensuring that it meets the NZ safety standards, availability of the products.The Commerce Commission enforces the Fair Trading Act 1986.

COPYRIGHT

Copyright in this Website (including text, photographs, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1994, and except as expressly authorised by these Terms, you may not in any form or by any means:

  1. Adapt, reproduce, store, distribute, print, display, perform, publish, use or create derivative works from any part of this Website; or
  2. Commercialise any information, images, products or services obtained from any part of this website, without our written permission.

Content from our Facebook, Instagram or website is allowed to be re-shared for marketing purposes only. If content is distributed online in any other way legal action may be taken.

PRIVACY POLICY:

Tusks & Tines (established 2019) has a 100% commitment to be honest, open and fair with all trades between partners and customers. This includes respecting and protecting the privacy of our customer or partner information - whether collected online, via email or off line - in any part of the world. Tusks & Tines is a 'inclusive' business and may ask to share your content (e.g. a photo) which fits within our vision, we will always ask for your permission before sharing this content in which you have the right to accept or decline. If you have any issues at all at about how we hold or manage any personal information about you - please email info@tusksandtines.com.